Roseanne Longo, LMT
East Brookfield, MA


Hands-On Healthcare Frequently Asked Questions

Click on any question below and learn more.

What should I do for my first appointment?

Please arrive 5-10 minutes early for your first appointment to fill out a medical history form. You and your therapist will review this along with your goals, then move forward with the therapy session. Please refrain from smoking for at least 45 minutes prior to your treatment, and don’t wear heavily scented perfumes or lotions.

Should I ask my doctor before I get a massage?

Typically you do not have to ask your doctor first. However, it is advised if you are concerned, or if you are currently under his/her care for a particular issue. Depending on your health history, the therapist may ask you to obtain a doctor’s approval for massage. Unfortunately many doctors are still unaware of the benefits and techniques of massage therapy.

When should I NOT get a massage?

There are some conditions for which massage is not appropriate. The most straightforward is if you have a contagious disease that can be spread though the air, or a skin condition that can be spread by contact such as poison ivy. If you are under a doctor’s care, have had recent surgery or an accident, or have a history of cardiac or circulatory issues you should discuss these with your therapist before your appointment.

What should I wear?

There is nothing particular to wear for your appointment. Some people bring comfortable clothes for afterwards. The treatment table will have a sheet and blanket, which you will lie under. You will be given privacy to undress to the point you are comfortable and get under the draping provided. Most clients either fully undress or leave their lower underwear on. During the session each area is uncovered as it is worked, but private areas are neither exposed nor worked.

Can I just get my back worked?

Yes you can. This would be a regional massage instead of a full massage. A typical full massage includes the scalp, face, neck, upper chest, abdomen, arms, hands, legs, feet, back, and hips. You can ask your therapist to tailor the treatment to include or exclude areas. If your treatment is to relieve a chronic issue such as your back, the therapist may suggest a treatment targeting regions associated with that pain.

Will a massage hurt?

A massage should not be painful. Sometimes when working on an injury or chronic area there may be discomfort. The therapist will establish a scale in order to communicate with you and understand how uncomfortable areas are. This way she can adjust to stay in an easily tolerated level. “No pain-no gain” does NOT apply to massage therapy.

If I received massage for a particular problem, when should I see or feel results?

My usual answer to this question is three treatments. You may not be completely rid of the problem, but in three treatments of working together you should notice improvement. I also work with you to determine aggravating factors and suggest how you can change or work around them – such as getting a headset to avoid straining your neck while talking on the phone.

How will I feel afterwards – what should I do?

Everyone responds differently to massage. Immediately following a massage you may feel relaxed, calm, tired, or reenergized. For 24 hours after a massage it is good to drink more water to continue flushing the system of any metabolic waste released from
the tissues. It is not a good idea to do strenuous activity or workout right after a massage.

I am in a wheelchair. Can you work with me?

Yes. The office is handicap accessible. It is best to discuss your situation before your treatment, so further accommodations can be made if necessary. In some cases the client transfers to the massage therapy table, and in other cases the work is done in the wheelchair.

What is the difference between a Massage Therapist, a Physical Therapist, and a Chiropractor?

A massage therapist uses manual techniques to manipulate soft tissue such as muscle and fascia to improve the client’s wellness. It can be preventative, pre or post injury, and include the whole body or certain regions.

A physical therapist usually works according to doctors orders, post-injury on specific regions. Physical therapists also work with joint problems, and may use ultrasound or electrical stimulation to rehabilitate the problem area.

A chiropractor manipulates the bones of the body to bring it back to a balance so it can function better. Each chiropractor has a different style and may include adjunctive therapies such as traction, electrical stimulation, or a massage machine.

Does insurance cover massage therapy?

Massage therapy is often covered in cases of workman’s compensation insurance or under portions of automobile accident insurance. Some general health insurance carriers are now reimbursing for massage therapy. You should check with your insurance agent. At your request your therapist will provide a receipt to you so you may be reimbursed.

How often should I get massage?

This is a personal determination. People come weekly, every two or three weeks, monthly, and so on. It may vary with your activity and what you do for yourself in between treatments (like stretching). Massage is a great preventative treatment and can keep you feeling good for a long time.

Massage Therapy

Alleviates pain & discomfort
Releases muscle tension & tightness
Eases movement / increases flexibility

Better Health

Combats & reduces stress
Reduces mental / physical fatigue
Speeds recovery & healing
Normalizes sleep patterns

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